Pellets will be billed as they are picked-up/delivered. Your receipt will be required for pick-up. We do not store or warehouse pellets for anyone. Quantity pricing will be effective by single purchase, billed on the same invoice. Pellets must be purchased in person. No reserves or purchases will be allowed over the phone. Discount pricing will not be allowed on past due accounts. Discounted purchases charged onto open accounts must be paid by the date due or the discount will be lost.